l1111 Privacy Policy
l1111 is always committed to collecting, using, and protecting your personal information. Learn in detail what information we store and what your rights are.
This Privacy Policy ("Policy") clarifies the information-related relationship between l1111 ("we", "our", "platform") and its users ("you", "your"). By using the l1111.lat website or creating an account, you are considered to have automatically accepted the terms of this Policy. We use SSL encryption and industry-standard security methods to keep your information safe.
Table of Contents
1. Information We Collect
l1111 collects only the information that is necessary. Collecting unnecessary or excessive information goes against our policy.
Identity Information
During account registration we collect:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
- National ID number (where applicable)
Financial Information
To process transactions we collect:
- bKash, Nagad, or Rocket number
- Deposit and withdrawal amounts
- Transaction history and dates
- Payment method type
Technical Information
Automatically collected information:
- IP address and device information
- Browser type and version
- Operating system details
- Time and duration of site visits
- Cookie data (details in section 5)
Gaming Activity Information
Related to your use of the platform:
- Play history and preferred games
- Betting patterns and activity
- Bonus and promotion usage information
- Session duration and frequency
2. Purpose of Data Collection
l1111 uses collected information for the following specific purposes only and does not use it for anything beyond these.
Account Management
Creating, verifying, and securing your account. Assisting with login authentication and account recovery.
Transaction Processing
Completing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining transaction records.
Fraud Prevention
Detecting unusual account activity, preventing unauthorized access, and ensuring security.
Customer Support
Helping resolve your issues and settle complaints. Managing 24/7 live chat and email support.
Service Improvement
Analyzing user experience to make the l1111 platform better and easier to use.
Legal Obligations
Complying with applicable laws, regulations, and directives from regulatory authorities, and fulfilling legal responsibilities.
3. Legal Basis for Data Processing
We rely on the following legal bases when processing your information:
- Contractual necessity: Information that is essential to carry out our service agreement with you, such as account creation and processing deposits and withdrawals.
- Legitimate interests: Using information in the legitimate interest of ensuring platform security, preventing fraud, and improving service quality.
- Consent: Where you have given explicit consent, such as when permitting receipt of marketing communications. You may withdraw this consent at any time.
- Legal obligation: Where we are required to retain or disclose information in accordance with applicable law or the directives of a regulatory body.
4. Data Disclosure and Sharing
l1111 never sells your personal information or shares it unnecessarily with third parties. Information may be disclosed in the following limited circumstances:
Service Providers
Only the minimum necessary information is shared with selected third parties for essential functions such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and cybersecurity services. These partnerships are governed by strict confidentiality agreements.
Legal Requirements
We may disclose information where we are legally required to do so in response to a court order, government directive, or legitimate investigation. In such cases we will make every effort to notify you to the extent possible.
Business Transfers
In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the new ownership. However, the new party will also be required to follow the same privacy policy.
5. Cookies and Tracking Technologies
Cookies and similar technologies are used on the l1111 website. Cookies are small data files stored in your browser. They help improve your browsing experience.
Essential Cookies
These cookies are essential for the core functions of the site. They are used to maintain login sessions, manage security tokens, and retain form submission data. Disabling these cookies may cause the site to not work properly.
Functional Cookies
These cookies are used to remember your preferences (such as language and display settings). They make your future visits more convenient.
Analytics Cookies
l1111 uses data on which pages are viewed most and how long users spend on the site to improve services. Data is collected in fully anonymous and aggregated form.
Cookie Controls
You can block or delete cookies from your browser settings. However, disabling essential cookies may limit some features of l1111.
6. Data Retention Period
l1111 does not retain information beyond what is necessary. The retention policy for different types of information is outlined below:
- Account information: Retained for the entire period the account is active and, after account closure, for the period required by legal obligations.
- Transaction information: Transaction records are kept for a specific mandatory period in accordance with financial regulatory rules.
- Gaming activity: Activity logs are retained to prevent fraud and ensure responsible gaming.
- Support communications: Customer service conversations are kept for a limited period after resolution, which helps settle any future disputes.
- Marketing information: Processing of marketing-related information is stopped as soon as you withdraw your consent.
7. Data Security Measures
l1111 takes industry-standard technical and administrative measures to protect your information.
SSL Encryption
All data transmission is secured through TLS/SSL encryption, making interception by third parties impossible.
Secure Infrastructure
Data is stored on secured servers. Regular security audits and vulnerability assessments are conducted.
Access Control
Only authorized personnel can view your information on a need-to-know basis. Every access is logged.
Incident Response Plan
In the event of any security breach, a plan is in place to take prompt action and notify affected users.
8. Your Rights
As an l1111 user, you have the following rights over your personal information:
You have the right to know what information we hold about you and to receive a copy of it.
If any of your stored information is incorrect, you may request that it be corrected or updated.
In certain circumstances you may request that your personal information be deleted, subject to legal obligations.
In certain circumstances you may request that processing of your information be restricted.
The right to receive your information in a structured, machine-readable format and to transfer it elsewhere.
You have the right to object to the processing of your information for legitimate interests or marketing purposes.
If processing is based on consent, you may withdraw your consent at any time. This will not affect the validity of any processing carried out before the withdrawal.
To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.
9. Policy on Minors
l1111 does not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at the time of registration. If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.
If you believe that a minor has registered on l1111, please notify us immediately at [email protected].
10. Third-Party Links
The l1111 platform may occasionally contain links to third-party websites, such as informational pages for game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) or payment services. These external sites have their own privacy policies that are not under l1111's control. We recommend that you read their respective privacy policies before visiting those sites. l1111 is not responsible for the protection of your information on third-party sites.
11. Changes to the Policy
l1111 may update this privacy policy from time to time. If any significant changes are made, we will post a notice on the website and/or inform you at your registered email address. Continued use of the platform after changes have been made will be considered your acceptance of the new policy.
The "Last Updated" date at the top of the policy always reflects the most recent revision. We keep an archive of previous versions, which will be provided upon request.
Contact Us About Privacy
Contact us with any questions or concerns about this policy, or to exercise your rights. Our privacy team is ready to assist in both Bengali and English.
You can also reach us via 24/7 live chat.